We are committed to safeguarding the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our mobile application. By using our app, you consent to the terms outlined in this policy.
#### 1. Information We Collect
We collect the following types of information to provide and improve our services:
1. Personal Information:
- Name, email address, phone number, or other contact details.
- Profile information such as age, gender, and photo (optional).
- Account credentials, including username and password.
2. Device Information:
- Device type, operating system, unique device identifiers, and IP address.
- Location data (if enabled by the user) to provide location-based services.
3. Usage Data:
- Information about your interaction with the app, such as app usage, features accessed, and preferences.
#### 2. How We Use Your Information
We use the information we collect for the following purposes:
- Account Creation and Management: To facilitate your registration and maintain your account.
- Service Delivery: To provide, personalize, and improve our services, content, and functionality.
- Communication: To send notifications, updates, promotional content, and customer support messages.
- Analytics: To analyze usage patterns and trends to improve user experience and app performance.
- Security and Compliance: To detect, prevent, and address security threats, fraud, and other illegal activities, as well as to comply with applicable laws.
#### 3. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except as follows:
- Service Providers: We may share your data with third-party service providers who help us operate our app, perform services (e.g., cloud storage), or analyze data. These partners are bound by confidentiality agreements and are only allowed to use the data for the intended purposes.
- Legal Compliance: We may disclose your information to law enforcement or other governmental authorities when required by law.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity as part of the transition process.
#### 4. Data Security
We take your privacy and data security seriously. We implement a range of technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction, including:
- Encryption: All personal data is encrypted during transmission.
- Access Control: Only authorized personnel have access to your data.
- Security Audits: Regular security audits and assessments to ensure the app's integrity.
#### 5. Data Retention
We retain personal data only for as long as necessary to provide our services, fulfill the purposes described in this policy, or comply with legal requirements. Once the data is no longer needed, we will securely delete or anonymize it.
#### 6. User Rights
As a user of our app, you have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data, subject to legal obligations.
- Data Portability: You may request your data in a structured, machine-readable format.
- Withdraw Consent: You can withdraw your consent to data processing at any time by adjusting your app settings or contacting us.
#### 7. Third-Party Links
Our app may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third-party services. Please review their privacy policies independently.
#### 8. Children's Privacy
Our app is not intended for use by individuals under the age of 13 (or applicable age under local laws). We do not knowingly collect personal information from children without parental consent. If we become aware of such data collection, we will take steps to delete it.
#### 9. International Data Transfers
If you are accessing the app from outside your country of residence, your data may be transferred to and processed in a country that may have different data protection laws than your country. We ensure that such data transfers comply with applicable regulations and that your data is protected.
#### 10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will notify users via the app or email and update the "Effective Date" at the top of this policy. Please review the policy periodically to stay informed about how we are protecting your information.
#### 11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- Email: care@nowokay.com
- Phone: +91 76767 12367